Overpriced for what you get many other option are available. For those who are not versed in what real hardware is. They slap the logo on the product and mark it up 400%. Customer service is obviously lacking all they care about is the bottom line. Only come here if absolutely necessary or if client sees something they wish to purchase online. Been in the industry for 12 years trust me you have options.
If you want to return something, they charge 15% of the total value of the invoice for a restocking fee. Absolutely outrageous.
Always like visiting this place to see amazing new products every time I go there
The customer service reps need to be trained on the products they are meant to be selling. Horrible experience.
Worst customer service. Snarky, dis-interested, one word answers.
Richelieu Hardware is a Canadian Hardware Store based in Richmond, British Columbia. Richelieu Hardware is located at 100, 12851 Rowan Pl, Richmond, BC V6V 2K5, Canada.
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